Privacy Policy

We respect the privacy of every individual who visits the Website and are sensitive to internet privacy issues. We believe it is important that you know how we treat the information received about you.

Clôture de piscine Enfant Sécure | Child Safe pool Fence complies with Quebec's Law 25, and is committed to respecting the confidentiality of the personal information we collect.

• Last Name | First Name
• Mailing address
• Email address
• Phone number
• Photos and layout plans
• Electronic documents
• Equipment details
• Electronic communications with us
• Payment information

The personal information we collect is gathered through forms, email exchanges, the online store, and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Your personal information is collected through forms, namely:

• Website registration form
• Contact form
• In-branch/Store
• Information requests and email exchanges
• Online order form
• Quote
• Invoice

We use the information collected in this way for the following purposes:

• Email exchange
• Quote follow-up
• Executing contracts
• Order tracking
• Transfer to the technician in your area
• Delivery
• Information | Promotional offers
• Statistics
• Contact

Your information is also collected through the interactivity that may be established between you and our website, as follows:

• Correspondence (Emails, phone)

We use the information collected in this way for the following purposes:

• Information or for promotional offers
• Statistics
• Contact

We reserve the right to transmit the information to a third party in order to send the details to the designated carrier for the delivery of the merchandise. We may share your data, including personal information, with the retailer or subcontractor in your area for your quote request in order to improve our customer service. Your personal information is also accessible to our employees who need it in the performance of their duties.

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL security protocol
• Access management – authorized person
• Access management – data subject
• Network monitoring software
• Computer backups
• Username | password
• Encryption
• Firewalls

We are committed to not selling or sharing your data with third parties unless required by law or in the event of legal proceedings.

We may disclose to any member of our organization the user data they reasonably need to achieve the objectives set out in this policy.

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

We are committed to offering you a right of objection and withdrawal regarding your personal information.

The right of objection is understood as the possibility offered to internet users to refuse to have their personal information used for certain purposes mentioned during collection.

The right of withdrawal is understood as the possibility offered to internet users to request that their personal information no longer appear, for example, on a mailing list.

Privacy policy of Clôture de piscine Enfant Sécure | Child Safe pool Fence under Law 25.

If you have any questions about this Privacy Policy, you can contact us at 1-800-635-3926 or email us at Mathieu Lalonde

You can consult, modify, or delete your data. To do so, use the same contact information mentioned above.

We are committed to respecting the legislative provisions set out in: Law 25 – New provisions protecting the privacy of Quebecers.

This document may be updated regularly based on legislative, technological, and organizational developments.

Current version: December 8, 2023.